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A Handyman Franchise? Sounds Like a Good Idea, but...........

February 3, 2017

     You've probably seen the black and red vans with the logo "Señor Handyman" driving around town.  You might have even thought about calling and hiring them for your household tasks. But before you do so, you might want to consider a few things.


     This particular company is a business franchise with its headquarters up in Michigan. According to Wikipedia, They sell franchise rights to individuals for about $100,000 ( with a franchise fee of $14,900 ). The franchise owner then hires a bunch of "technicians", supplies them with vehicles and nifty uniforms, and then sets them up with customers. The technicians' level of experience may vary greatly. The website boasts "All of our handymen have an average of 10 years' experience". Think about that for a sec. If they have one guy that claims to have 25 years' experience and 3 other guys with 5 years' experience they meet the claimed average. And who's going to question their claim in the first place? How can you possibly know?


     What does their business model mean to you, the consumer? Well, to start with,  HIGHER prices! They appear to be charging somewhere around $100.00 per hour for their services. That's pretty high for a handyman, but I'll wager that the workers are only paid $20 of that.  And a casual web search uncovers an apparent  policy of overcharging for materials. This "padding the bill" is how they cover their overhead. Don't forget that you are footing the bill for the corporate franchise fee, advertising, umbrella insurance coverage, and all of those snazzy vans and uniforms! That's a lot of overhead. Furthermore, the reviews of their work seems to be a mixed bag at best. Some customers report that they were charged for multiple runs to Home Depot!


     How does a leaner, meaner, and smarter business like ours compare? We obviously have much less overhead to pay for. We are independent and highly motivated to do a good job! And we probably have much more experience than their "average" technician. The franchise owner might have an interest in doing good work, or he might not. It might be just a money-making sideline operation for him or her. The technician doing the actual work might be skilled in many areas, or might not be. You won't know until your job is done.


     Search the web for more info before you make the decision to spend your hard-earned dollars. If you feel like taking a gamble, by all means call that big franchise operation. You might get lucky and get a good technician. I personally prefer much better odds than that. I also like to spend my cash on local tradesmen of known quality - not on some huge franchising corporation up North! After all, why should you be the one footing the bill for their massive advertising campaigns?










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